Last Updated: 07 Dec 2024
Teresa Wholesome Journeys (“we”, “us”, “our”) is committed to safeguarding your privacy and ensuring the protection of your personal data in accordance with the most recent European General Data Protection Regulation (GDPR) and other relevant data protection laws. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us through our website or services.
We collect personal data that you provide directly to us when you:
Request information or services through our website, email, or other communication channels. Book or inquire about our travel services. Subscribe to our newsletters or other marketing communications. Participate in surveys, feedback requests, or promotional activities. The types of personal data we may collect include, but are not limited to:
Name, contact information (email, phone number, address). Travel preferences, dietary restrictions, and health information relevant to your journey. Payment details for booking services. IP address, browser type, and usage data for website analytics.
We use your personal data for the following purposes:
To provide, manage, and personalize our travel services.
To process your bookings and payments. To communicate with you regarding your travel plans and provide customer support.
To send you marketing communications, offers, and updates with your consent.
To improve our website and services through analytics and customer feedback.
We process your personal data based on the following legal grounds:
Contractual Necessity: To perform the services you have requested or booked with us.
Consent: When you have provided your consent, for example, to receive marketing communications.
Legitimate Interests: To enhance our services and ensure the security of our operations.
Legal Obligation: To comply with legal and regulatory requirements.
We do not sell your personal data to third parties. However, we may share your data with:
Service providers and partners necessary to fulfill your travel bookings (e.g., airlines, hotels).
Legal and regulatory authorities as required by law.
Third parties in the event of a merger, acquisition, or sale of all or a portion of our assets, provided that the receiving party agrees to respect your personal data in a manner consistent with this Privacy Policy.
If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data.
We implement technical and organizational measures to ensure the security of your personal data and protect it from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once your data is no longer required, it will be securely deleted or anonymized.
You have the right to:
Access the personal data we hold about you.
Rectify inaccurate or incomplete data.
Request the deletion of your data (right to be forgotten).
Restrict or object to the processing of your data.
Withdraw your consent at any time, where processing is based on consent.
Request data portability to transfer your data to another service provider.
To exercise any of these rights, please contact us at hello@teresawholesomejourneys.com. We will respond to your request in accordance with applicable law.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically for the latest information on our privacy practices.
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Teresa Wholesome Journeys
Email: hello@teresawholesomejourneys.com
This Privacy Policy is designed to comply with GDPR and relevant international data protection laws, ensuring that our clients’ privacy is respected and protected throughout their experience with Teresa Wholesome Journeys.
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